We are seeking a Bookings Co-ordinator with a passion for our mission, who will act as the first point of contact for our visitors. This is an established role where you will work within our Income and Engagement Team to create, develop and maintain positive customer relationships.

Working alongside our Bookings and Customer Engagement Lead, the successful candidate will administer the enquiry and bookings procedures for all courses at Bendrigg and liaise with other departments to ensure the best stay possible for our visitors. A typical week could involve meeting with prospective new visitors to give them a site tour, confirming bookings information for the coming weeks, responding to customer enquiries, and reviewing customer feedback for ways that we can improve our service.

This is an exciting opportunity for an approachable and friendly person to join a forward-thinking and inclusive team.

This is an office-based, permanent, 0.8FTE position, worked over four days a week to include Fridays (8.45am-5pm).

To apply, please download the full job description below and send your CV and a covering letter detailing how you fit the person specification to vacancies@bendrigg.org.uk

We welcome informal enquiries so please do contact us if you have any questions. All enquiries relating to this post should be made to: Sarah Garman, Head of Income and Engagement, sarah@bendrigg.org.uk, 01539 723766